Our Services
We know that getting the right people for the right role is hugely important in any organization. We at Profile facts Protocol (Profacts) will help you achieve that.
We conduct background verification checks on behalf of an organization in order to verify the accuracy of resume claims and get more information about past work, history of potential employees, criminal records, educational certificates and residential proof. We also provide flexible background check services designed to make the checking process easy as possible for you and your candidates.
We work with the increasingly wide variety of organizations that exist in Nigeria today. With simple, streamlined solutions, we can help you solve even the toughest background check problems and help your business work smarter.
Our success is not only due to the quality of our check processes and easy to read reports. It is also down to our attitude, our approach and the way we treat our clients. We have the expertise to communicate complex things in a clear way. We believe that we should do as we have promised and put the customer first.
Background check will boost your confidence in your employees and allow you to fulfil your legal and regulatory obligations to them.
Our background screening services covers the following areas:
Educational credentials verification
This service is provided at all levels, from the primary education to the tertiary. We have a presence in every major country of the world and our trained multiple agents are strategically placed in each location within the country. We also have staff agents that are regular workers at the institutions so as to foster proximity, just as we also have created relationships with the staff of the Registry and Exams and Record offices. This strategy helps to deliver value in terms of our TAT and quality of service.
View Sample Report
Personal reference verification / Guarantor checks
Our referee validation and guarantor checks are similar up to a point in terms of the required fields for data collection and they depart at some point where the guarantor check comes with the guarantor indemnifying the requestor in case the subject of check defaults. Both checks come with verifying the residential and work addresses of the guarantor and the personal referee. With the guarantor check, we go further to request a passport photo, government photo IDs and signature countersigning to validate authenticity.
View Sample Report
Criminal records investigation
We have strong relationships with the CID, the SSS, the EFCC and we tap into their databases to conduct criminal investigation on the subject. Investigation could be in the area of violent crimes, cybercrimes, financial crimes or domestic disturbance.
View Sample Report
Address verification (both Employee’s and for KYC under Account Opening for Retail)
We conduct Address Verification on both the employees and on the retail customers of any establishments. Thorough diligence is done to confirm the residence claim of the subject. We have an incursion into the building and also into the houses in the area to confirm the residence claim of the subject and we record all witnesses’ conversations verbatim and take photos to present to you (our client) as evidence of work.
View Sample Report
Professional certificate verification
All professional bodies in Nigeria and offshore work very well with us because of the relationship we’ve created with them and because of the process seamlessness through system integration.
View Sample Report
NYSC certificate checks
Creating and establishing relationships that work is the key value here. Despite incessant delays that could becloud their process, we get results within a reasonable time
View Sample Report
Previous employer verification
We make use of both physical and virtual means to deliver result. Our tenacity works well even with the most uncooperative past employer. Our TAT is rarely slipped.
View Sample Report
Credit checks
Working with different credible Credit Agencies in Nigeria and connecting to their platform to submit requests and receive reports has never been made easier. We get reports within hours.
View Sample Report
Corporate search
Relationships in Abuja makes this part of our service easier. We investigate companies and their roots to confirm their authenticity.
Mystery Shopping/Surveillance Services
Companies employ us to “spy” on their employees, either when they are at work to see if they conform with rules and regulations and to see if they comply with the SOP; we also render private surveillance services. All these delivered with video and photographic evidence and jotted notes to give the comfort that is required by the job.
View Sample Report
Recruitment Services
Entry level, mid-level and senior level employee recruitments are rendered. Based on the brief (WO) we source through established platforms like our database and the social media. We also make use of the HR circles of friends and influence.
Training
Instructor-led presentation, simulation, demonstration, and dramatization of practical aspects of both hard and soft skills.
Employee Behavioral Analytics
A proprietary application that measures accurately your workforce’s culture on a range of business, attitude and environmental matters (based solely on their responses)
Drug Screening
Working with different credible laboratories, they collect samples and screen them and the results are delivered directly to us for your business purpose.
Domestic Staff Background and Medical Checks
Domestic staff are checked for criminal, academic and medical reasons. The processes are similar to the professional ones above.
View Sample Report